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Ubuntu Linux (KDE): “Chrome didn’t shut down correctly” error

Posted on August 18, 2015November 30, 2019

Every so often, Chrome on my Linux based computers (one running Kubuntu and one running Linux Mint KDE) starts having a problem.  I like having Chrome save my tabs from my previous sessions so I can pick back up where I left off.  But for some reason, and I’m not exactly sure what that reason is, Google’s Chrome eventually starts giving me the following error message:

Chrome didn't shut down correctly error
Chrome didn’t shut down correctly error

The error says, “Chrome didn’t shut down correctly” followed by a button that says “Restore.”  By clicking on the Restore button, I’m able to get my tabs back, but it’s kind of annoying that I have to do that.  Also, there is no indication of what the problem is in the Chrome crash log (chrome://crashes), which means I really have no idea what causes this problem.  I tried a bunch of suggestions from various websites to get this error to go away and finally found one that works.  Here’s what you need to do.

First, click on Chrome’s Settings option:

Chrome settings menu
Chrome settings menu

In the tab that opens up, scroll to the bottom and select “Show advanced settings…”

Chrome advanced settings
Chrome advanced settings

Near the bottom of the advanced settings is the option you want: System.  There should be two buttons there.  The first one says, “Continue running background apps when Google Chrome is closed.”  I only get the “Chrome didn’t shut down correctly” error when that button is selected.

Continue running background apps when Google Chrome is closed
Continue running background apps when Google Chrome is closed

Uncheck the box next to that option, like this:

Continue running background apps when Google Chrome is closed
Continue running background apps when Google Chrome is closed

Now try restarting Google Chrome.  If whatever is causing this is the same problem for you as it is for me, it should have solved the problem.  If not, sorry.  Keep googling for an answer.   🙁

 5,705 total views,  1 views today

10 thoughts on “Ubuntu Linux (KDE): “Chrome didn’t shut down correctly” error”

  1. Christian says:
    July 5, 2016 at 7:29 am

    Thank you!
    it really solved the issue!

    Reply
  2. sb says:
    September 23, 2016 at 2:50 am

    Genius, thank you 🙂

    Reply
  3. Ivani Nascimento says:
    October 24, 2016 at 3:26 pm

    Thank you!!!! It works for me! 🙂

    Reply
  4. Goran Nenadic says:
    August 14, 2018 at 2:43 pm

    It works. Thanks!

    Reply
  5. Shawn Roske says:
    September 12, 2018 at 8:05 am

    This was the fix for me.
    Thanks!

    Reply
  6. Pete says:
    September 18, 2018 at 6:42 am

    This problem happened to me also.
    I experimented with what was written above.
    In my case it was the last extension I added to Chrome, AHA Music Identifier. Turning off the option as written above worked, however, I removed AHA music Identifier but turned back on the option to run when Chrome is closed. Chrome worked perfectly afterwards.
    Conclusion.
    In my case it was a Chrome extension that was causing the problem in the first place.

    Reply
  7. serfer2 says:
    April 14, 2019 at 2:16 pm

    a big thank you 🙂

    Reply
  8. JJ says:
    April 16, 2019 at 10:18 am

    totally solved my problem on ubuntu 18.04

    Reply
  9. Anonymous says:
    June 5, 2019 at 4:01 am

    Thank you!

    Reply
  10. Adam says:
    November 25, 2019 at 5:05 am

    Worked for me, too, in Ubuntu 19.04. Thanks so much – been driving me nuts for way too long. Cheers!

    Reply

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